The elevators were not functioning properly. I mean, it is what it is, but at a 4 star resort, paying as much as we were……definitely not worth the price. There is also no room service so I highly recommend bring snacks and drinks so you don’t have to try to go down for anything. A 45$ ish comp….īecause of Covid, house keeping didn’t clean the rooms so everyday we had to request new towels, had to ask for bottles of water because the mini fridges were no longer stocked, again because of Covid, and had to make our own bed when we needed fresh linen.

They said they’d make a note in my account so I wasn’t charged for the damaged couch and the “comped” me one night of the resort fee. I’m not usually one to complain, I pick my battles but c’mon. The room was dirty: An “odor fogger” was on the chair waiting for me as I arrived, the couch was torn with a dirty handprint on the top of the backrest, footprints and hair in the bathroom, some sort of blood stain on the floor mat that was hanging up like new, scuffs on the walls…. I stayed from 2/18-2/21 in the Marra King.

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